Refund Policy

QUALITY AND QUANTITY COMMITMENT

Your satisfaction is very important to us. If you are unhappy with our products or you do not receive the products you expected, we will do everything in our power to rectify the situation to your satisfaction. If the issue can’t be resolved, we will happily refund the purchase price paid for either the items at fault, or your entire order (as required). 

Any refunds by us will be made to the credit card used when you placed your order. If you paid with AfterPay or ZIP, refunds will be handled through the respective platform.

If you do have any feedback regarding your order, we appreciate hearing about it as soon as possible. Please e-mail us at needbeef@greenmeadowsbeef.co.nz or, if you prefer, phone us on 0800 632 333.